Information About Cookies

The website https://eurosanteh.md/ uses cookies. This policy explains what cookies are, what purposes they are used for, what types of cookies may be used on the website, and how users can manage their cookie settings.

Cookies help ensure the proper operation of the website, make navigation more convenient, save user settings, improve service quality, and analyze website traffic for further optimization of the website structure and content.

If you have any questions regarding the use of cookies on the website https://eurosanteh.md/, you can contact us at: info@eurosanteh.md.

Please read the information below carefully.

What cookies are

A cookie is a small text file consisting of letters and numbers that is stored on the user’s computer, smartphone, tablet, or other device when visiting a website.

A cookie is installed at the request of the web server through the user’s browser, such as Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, or another browser. A cookie itself is a passive element: it does not contain software, viruses, or spyware and cannot access information stored on the user’s device.

A cookie usually contains a name, value, expiration period, and information about the website that installed it. Technically, only the web server that created the cookie has access to it when the user revisits the relevant website.

Cookies do not always contain personal data and, in most cases, do not allow direct identification of a specific user. However, in certain situations, they may be associated with a particular browser, device, or user session.

Why eurosanteh.md uses cookies

The website https://eurosanteh.md/ may use its own cookies and third-party cookies for the following purposes:

• ensuring the proper operation of the website and its main functions;
• saving the selected interface language;
• saving products in the shopping cart;
• remembering user settings;
• simplifying order placement or request submission;
• analyzing website traffic;
• improving the structure of the catalog, product pages, and navigation;
• displaying more relevant content and advertising messages;
• increasing the security of the user session;
• adapting the website to visitors’ interests.

Cookies are especially important for an online store, as they allow the shopping cart, contact forms, product filters, favorite products, feature comparison, and other functions related to choosing sanitary products, heating equipment, heat pumps, boilers, radiators, pumping equipment, air conditioners, and other products to work correctly.

Main categories of cookies

1. Necessary cookies

These cookies are required for the proper operation of the website. Without them, some sections or functions may be unavailable.

They may be used for:

• saving products in the shopping cart;
• navigating between catalog pages;
• ensuring the correct operation of order and contact forms;
• ensuring the security of the user session;
• remembering technical parameters of the visit.

Disabling these cookies may cause the website to work incorrectly.

2. Functional cookies

Functional cookies allow the website to remember settings selected by the user and provide a more convenient website experience.

They may be used for:

• saving the selected language;
• remembering the user’s region or city, if such a function is used;
• saving catalog display settings;
• remembering previously selected products or filtering parameters;
• simplifying repeated visits to the website.

These cookies help make website use more convenient and personalized.

3. Analytical cookies

Analytical cookies help understand how visitors use the website: which pages they view more often, which sections attract greater interest, how users move between pages, and which website elements require improvement.

This data may be used for:

• analyzing website traffic;
• evaluating the effectiveness of catalog pages;
• improving the website structure;
• optimizing product pages;
• identifying technical errors;
• improving the convenience of product search and selection.

If the user is not registered on the website, such cookies usually do not allow direct identification of the user as an individual and are used mainly for statistical purposes.

4. Advertising cookies

Advertising cookies may be used to display more relevant advertising, evaluate the effectiveness of advertising campaigns, and limit the frequency of displaying the same advertisements.

They may help analyze:

• whether the user has seen a specific advertising message;
• how much time has passed since the advertisement was displayed;
• which product categories interested the user;
• which advertising channels brought the visitor to the website.

These cookies may be installed both by the website itself and by third-party services, such as advertising platforms, analytics systems, or social networks.

5. Third-party cookies

Some sections of the website may use functions and services provided by third parties. These may include analytics tools, advertising systems, maps, social media widgets, payment or credit services, online chat systems, and other external solutions.

Such third parties may install their own cookies through the website https://eurosanteh.md/. They are called third-party cookies because they are placed not directly by the website owner but by an external service provider.

Such providers may include, for example:

• Google;
• Meta / Facebook;
• web analytics services;
• advertising platforms;
• payment or credit services, if connected;
• online communication services, if used on the website.

Third-party providers are required to comply with applicable legislation and their own privacy policies.

6. Session and persistent cookies

Cookies may differ by their period of validity.

• Session cookies

Session cookies are stored temporarily and are valid only during the current visit to the website. They are usually deleted after the browser is closed.

They may be used, for example, to save products in the cart during the current session, navigate between pages, or ensure the correct operation of the order form.

• Persistent cookies

Persistent cookies are stored on the user’s device for a specific period. They may be used again during subsequent visits to the website.

These cookies may be used to remember the language, user preferences, previously selected settings, as well as for analytics and advertising purposes.

The user may delete persistent cookies at any time through their browser settings.

What information may be stored in cookies

Cookies may store technical and user information necessary for the proper operation of the website and the improvement of service quality.

For example:

• the selected website language;
• information about products added to the cart;
• product filtering parameters;
• information about the user session;
• data about visited pages;
• the source of referral to the website;
• approximate location at country or regional level, if such a function is used;
• technical information about the browser and device;
• information about interaction with advertising or analytics tools.

Cookies do not give the website direct access to files on the user’s device and cannot independently read personal documents, photos, passwords, or other information stored on a computer, phone, or tablet.

Advantages of using cookies

Cookies make website use more convenient and efficient.

They help to:

• save products in the shopping cart;
• place an order faster;
• avoid selecting the same settings every time;
• receive more relevant recommendations;
• view current offers;
• improve website navigation quality;
• analyze interest in products and categories;
• increase the stability and security of website operation.

For an online store, cookies are important because they allow the user to browse the catalog conveniently, compare products, return to previously selected items, and complete a purchase without losing data when moving between pages.

Why cookies are important for website operation

Cookies are an important part of the modern operation of websites and online stores. They help create a more convenient, faster, and more personalized user experience.

Disabling cookies may cause certain website functions to work in a limited or incorrect manner. For example, difficulties may occur when adding products to the cart, saving the selected language, using filters, logging in, or submitting forms.

Refusing cookies does not mean that the user will no longer see advertising on the internet. It only means that advertising may become less relevant and will not take into account interests determined based on browser behavior.

Security and privacy

Cookies are not viruses. They use a simple text format and cannot run as a program. They cannot copy themselves, spread through a network, or perform harmful actions.

However, cookies may contain information about settings, preferences, and browsing history. Therefore, it is important to use up-to-date browser versions, not to share your device with other people unnecessarily, and to follow basic internet security rules.

In rare cases, information transmitted between the browser and the website may be intercepted by third parties if an unsecured network is used, for example an open Wi-Fi network without encryption. Therefore, it is recommended to use secure connections and avoid entering personal data on unreliable networks.

Recommendations for safe use of cookies

For safe and convenient use of the website, we recommend:

• regularly updating your browser;
• using antivirus and anti-spyware software;
• not saving important passwords on public computers;
• clearing browser history and cookies when using someone else’s device;
• configuring cookie settings in the browser according to your preferences;
• using secure Wi-Fi networks;
• paying attention to the permissions granted to websites.

If you use a personal computer or phone, you may keep cookies enabled for a more convenient website experience. If you use a shared device, it is recommended to clear browsing history and cookies after finishing your session.

How cookies can be disabled

The user may configure the browser at any time so that it rejects cookies, deletes them automatically, or asks for confirmation before saving them.

Cookie settings are usually located in the “Settings”, “Privacy”, “Security”, or “Site settings” section of the browser.

Please note that disabling cookies may affect the operation of the website. Some functions may become unavailable or work incorrectly, including the shopping cart, order placement, saving the selected language, product filters, and other elements.

Instructions for managing cookies in popular browsers

Google Chrome:
https://support.google.com/chrome/answer/95647

Mozilla Firefox:
https://support.mozilla.org/ro/kb/activarea-si-dezactivarea-cookie-urilor

Safari:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera:
https://help.opera.com/

Additional information

Additional information about behavioral advertising and managing advertising preferences can be found on the website:
https://www.youronlinechoices.eu/

Changes to the cookie policy

The administration of the website https://eurosanteh.md/ may periodically update this cookie policy. Changes may be related to updates to the website functionality, connection of new services, changes in legislation, or internal data processing procedures.

The current version of the policy is always available on this page.

By continuing to use the website https://eurosanteh.md/, the user confirms that they have read this cookie policy and understand the purposes for which cookies are used.